We require a small non-refundable and non-transferable deposit upon booking to reserve your appointment.
We have a 48 hour Cancellation or Rescheduling policy, failure to do so will amount to an additional non-refundable fee of 25% of your remaining balance after the non-refundable deposit. Missed consultations will be charged $25.
If you missed your appointment, your initial non-refundable deposit is not transferable for a future rescheduled appointment. Additional deposits are not needed to hold your new rescheduled appointment. However, our Cancellation policy applies to every missed appointment. A non-refundable cancellation fee of 25% of the full procedure is charged out of respect for our artists.
We do not incur a fee for reoccurring rescheduling. We ask that you respect our artists' time and adhere to your initial appointment time and not consistently reschedule our appointment. We understand that situations may arise that are out of our control. In the event that you may need to reschedule your appointment, please do so 48 hours prior to your appointment. Failure to notify us of a rescheduling within 48 hours will incur the 25% non-refundable fee.
Complimentary Touch-Ups with the purchase of a 2 session package expires after 6-10 weeks. One courtesy rescheduling is permitted within 48 hours notice but further rescheduling will incur the Perfecting Touch up fee which is an additional $250. Failure to cancel or reschedule before the 48 hour notice will incur a non-refundable $75 fee (25% of the Perfecting Touch up price).
*Terms are subject to change at any time without notice
Tipping is customary in New York City for good service and averages on 15%-20% of the treatment price.
Tips are appreciated in cash or Venmo for your Artist :)
We offer a 8% discount for cash payments for all procedures
VIP HOURS $150
To book your artist outside of their normal business hours, please email us at firstname.lastname@example.org and we will see if your request can be accommodated. Please expect $150 to be added onto your total procedure cost.